pentingnya menjaga dan meningkatkan hubungan baik dengan konsumen dalam masa krisis
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Abstract
To maintain and improve customer relationship is the right strategy in the crisis period. This effort can be implemented by marketing relationship strategy. This strategy focus on customer as a partner, who we have to build continuous mutualism relationship. This is a long term relationship which impact on cost efficiency, compared than to get a new customer. This relationship gurantee the company’s lifetime, so it will be strenghten economic condition.
| Reference Key |
haryono2015jejak:pentingnya
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|---|---|
| Authors | ;Tulus Haryono |
| Journal | current gerontology and geriatrics research |
| Year | 2015 |
| DOI |
10.15294/jejak.v3i1.4666
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| URL | |
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