Big Data Management and Analytics in Scientific Programming: A Deep Learning-Based Method for Aspect Category Classification of Question-Answering-Style Reviews

Online product reviews are exploring on e-commerce platforms, and mining aspect-level product information contained in those reviews has great economic benefit. The aspect category classification task is a basic task for aspect-level sentiment analysis which has become a hot research topic in the natural language processing (NLP) field during the last decades. In various e-commerce platforms, there emerge various user-generated question-answering (QA) reviews which generally contain much aspect-related information of products. Although some researchers have devoted their efforts on the aspect category classification for traditional product reviews, the existing deep learning-based approaches cannot be well applied to represent the QA-style reviews. Thus, we propose a 4-dimension (4D) textual representation model based on QA interaction-level and hyperinteraction-level by modeling with different levels of the text representation, i.e., word-level, sentence-level, QA interaction-level, and hyperinteraction-level. In our experiments, the empirical studies on datasets from three domains demonstrate that our proposals perform better than traditional sentence-level representation approaches, especially in the Digit domain.