PROCEDIMIENTO PARA LA EVALUACIÓN INTEGRADA DEL DESEMPEÑO DE UNA UNIVERSIDAD DE POSGRADO

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ID: 108782
2020
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Ranked #25 of 143 articles by views in Revista Cubana de Administración Pública y Empresarial

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Abstract
El objetivo del artículo es proponer un procedimiento para evaluar integralmente el desempeño en la Escuela Superior de Cuadros del Estado y del Gobierno de Cuba, teniendo como base el cumplimiento de los requisitos establecidos en el Sistema de Gestión de la Calidad según la ISO 9004:2018, el Sistema de Control Interno, las normativas de la Gestión de los Recursos Humanos, las Políticas y directivas del Ministerio de Educación Superior, así como las disposiciones y estrategias trazadas por la entidad. Se implementan diferentes métodos para evaluar el desempeño individual de los trabajadores y de la organización en las cuatro aristas establecidas según la técnica de los 3600 que permiten tomar decisiones correctivas y preventivas con una filosofía de mejora continua para la Universidad. Palabras clave: evaluación del desempeño, técnica 3600, gestión de recursos humanos, gestión de la calidad, innovación Abstract The objective of the article is to propose a procedure to comprehensively evaluate performance at the Higher School of Cadres of the State and Government of Cuba, based on compliance with the requirements established in the Quality Management System according to ISO 9004: 2018, the Internal Control System, the regulations of Human Resources Management, the Policies and directives of the Ministry of Higher Education, as well as the provisions and strategies outlined by the entity. Different methods are implemented to evaluate the individual performance of the workers and the organization in the four edges established according to the technique. Different methods are implemented to evaluate performance on the four edges established according to the 3600 technique that allow corrective and preventive decisions to be made with a philosophy of continuous improvement for the University. Key words: performance evaluation, 3600 technique, human resource management, quality management, innovation  
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Torres2020revistaPROCEDIMIENTO Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Daysi de los Milagros Peña Torres;Mercedes Delgado Fernández;
Journal Revista Cubana de Administración Pública y Empresarial
Year 2020
DOI
105
URL
https://apye.esceg.cu/index.php/apye/article/view/105
Keywords
Innovación evaluación del desempeño técnica 3600 gestión de recursos humanos gestión de la calidad

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