PROPUESTA PARA EL CÁLCULO PLANIFICADO DE LOS COSTOS DE LA CALIDAD
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ID: 108765
2019
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Abstract
Junto al desarrollo existente a nivel mundial han ido evolucionando los sistemas existentes en las empresas, y con ellos una nueva filosofía administrativa conocida como Gestión de la calidad. La implantación de un sistema de gestión de la calidad requiere conocer los costos asociados a la función de calidad, lo que genera la identificación de una serie de costos no identificados por los sistemas de costos tradicionales, que posibilitan el trazado de estrategias de mejoras con la consiguiente elevación de los índices de rentabilidad, eficiencia y eficacia.El artículo se realiza con la finalidad de proponer el cálculo planificado de los costos de la calidad, proporcionando información para la evaluación del resultado de la gestión en lo referente a indicadores de medición de la eficacia, la economía y la eficiencia.
Palabras Clave: Costo; Calidad; Gestión.
Abstract:
Together with the existing development worldwide, the existing systems in companies have evolved, and with them a new administrative philosophy known as Quality Management. The implementation of a quality management system requires knowing the costs associated with the quality function, which generates the identification of a series of costs not identified by the traditional cost systems, which allow the design of improvement strategies with the consequent elevation of the indexes of profitability, efficiency and effectiveness. The paper is carried out with the purpose of proposing the planned calculation of quality costs, providing information for the evaluation of the result of management in relation to indicators of measurement of effectiveness, economy and efficiency.
Keywords: Costs; Quality; Management.
| Reference Key |
González2019revistaPROPUESTA
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|---|---|
| Authors | Maylín Suárez González;Marili Martín García; |
| Journal | Revista Cubana de Administración Pública y Empresarial |
| Year | 2019 |
| DOI |
85
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| URL | |
| Keywords |
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