DETERMINACIÓN DE COMPETENCIAS EN ENTIDADES DE SERVICIO PÚBLICO. CASO DE ESTUDIO ESTACIÓN POLICIAL.

Clicks: 144
ID: 108748
2018
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Ranked #106 of 143 articles by views in Revista Cubana de Administración Pública y Empresarial

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Abstract
Resumen El uso del enfoque de competencias en entidades de servicio público es requisito de una gestión estratégica del capital humano y la posibilidad de un trabajo más eficiente.El objetivo de este artículo es mostrar, a través de un caso de estudio, un procedimiento para determinar las competencias organizacionales, de procesos y de puestos en una estación policial. Los resultados obtenidos indican la pertinencia del enfoque de competencia en el modelo organizacional de las entidades policiales y el estado actual del sistema de competencias en la estación de referencia. Palabras clave: gestión, fuerza de trabajo, competencias, servicio público Abstract The use of the competencies approachwithin public service organization is a requirement of a strategic management of human capital and the possibility to improve the efficiency of the work. Through a case of study, the goal of this article is to show how to establishthe organizational, processes and working position competencies within a police station. The obtained results indicate the relevance of the competenciesapproach in the organizational model of the police organizations and the current state competencies system in the reference station. Keywords: Management, work force, competencies, public service.
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Alonso2018revistaDETERMINACIÓN Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors María Julia Becerra Alonso;Yanela Cadalzo Díaz;Rogelio Lau Fernández;
Journal Revista Cubana de Administración Pública y Empresarial
Year 2018
DOI
63
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