DETERMINACIÓN DE COMPETENCIAS EN ENTIDADES DE SERVICIO PÚBLICO. CASO DE ESTUDIO ESTACIÓN POLICIAL.
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ID: 108748
2018
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Abstract
Resumen
El uso del enfoque de competencias en entidades de servicio público es requisito de una gestión estratégica del capital humano y la posibilidad de un trabajo más eficiente.El objetivo de este artículo es mostrar, a través de un caso de estudio, un procedimiento para determinar las competencias organizacionales, de procesos y de puestos en una estación policial. Los resultados obtenidos indican la pertinencia del enfoque de competencia en el modelo organizacional de las entidades policiales y el estado actual del sistema de competencias en la estación de referencia.
Palabras clave: gestión, fuerza de trabajo, competencias, servicio público
Abstract
The use of the competencies approachwithin public service organization is a requirement of a strategic management of human capital and the possibility to improve the efficiency of the work. Through a case of study, the goal of this article is to show how to establishthe organizational, processes and working position competencies within a police station. The obtained results indicate the relevance of the competenciesapproach in the organizational model of the police organizations and the current state competencies system in the reference station.
Keywords: Management, work force, competencies, public service.
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Alonso2018revistaDETERMINACIÓN
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| Authors | María Julia Becerra Alonso;Yanela Cadalzo Díaz;Rogelio Lau Fernández; |
| Journal | Revista Cubana de Administración Pública y Empresarial |
| Year | 2018 |
| DOI |
63
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| URL | |
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