Sharing Economy Service Experience and Its Effects on Behavioral Intention
Clicks: 229
ID: 95220
2019
The sharing economy allows consumers to share spare resources through online platforms and to reduce the transaction costs by using platform services. Shared enterprises use idle resources in a more intelligent manner and share the resulting benefits with consumers. This study connects the shared enterprises’ service innovations with service experience. This study examines the consumers’ energy sharing experience and its impact on their experiential values, which in turn, affects their continued sharing energy intention. In addition, this study further examines the moderating effects of social influence and sustainability on experiential value and behavioral intentions. Data were collected from 460 Taiwanese consumers. The consumers were asked to complete a survey about their experience with Gogoro energy sharing services. Structural equation modelling (SEM) was adopted to analyze the data via IBM SPSS AMOS 25.0 (Armonk, New York, U.S.). As a result, a new four-element sharing economy service experience model was suggested; the service experience had a significant and positive effect on the behavioral intention. Additionally, the experiential values had significant and positive effects on the behavioral intention. Moreover, social influence and sustainability had significant and positive moderating effects on the relationships between experiential values and behavioral intention.
| Reference Key |
tsou2019sharingsustainability
Use this key to autocite in the manuscript while using
SciMatic Manuscript Manager or Thesis Manager
|
|---|---|
| Authors | Tsou, Hung-Tai;Chen, Ja-Shen;Chou, Cindy Yunhsin;Chen, Tzu-Wen; |
| Journal | sustainability |
| Year | 2019 |
| DOI | DOI not found |
| URL | |
| Keywords |
analysis
environmental effects of industries and plants
renewable energy sources
environmental sciences
business
economics as a science
social sciences (general)
education (general)
social sciences
commercial geography. economic geography
ethnology. social and cultural anthropology
regional economics. space in economics
business mathematics. commercial arithmetic. including tables, etc.
|
Citations
No citations found. To add a citation, contact the admin at info@scimatic.org
Comments
No comments yet. Be the first to comment on this article.