How to boost frontline employee service recovery performance: the role of cultural intelligence
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ID: 58669
2019
| Reference Key |
costers2019howservice
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|---|---|
| Authors | Costers, A. |
| Journal | service business |
| Year | 2019 |
| DOI | 10.1007/s11628-019-00396-3 |
| URL | |
| Keywords | Keywords not found |
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