The effect of surgeon empathy and emotional intelligence on patient satisfaction
Clicks: 383
ID: 111165
2011
We investigated the associations of surgeons' emotional intelligence and surgeons' empathy with patient-surgeon relationships, patient perceptions of their health, and patient satisfaction before and after surgical procedures. We used multi-source approaches to survey 50 surgeons and their 549 outpa …
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| Authors | Weng HC;Steed JF;Yu SW;Liu YT;Hsu CC;Yu TJ;Chen W;; |
| Journal | advances in health sciences education : theory and practice |
| Year | 2011 |
| DOI | DOI not found |
| URL | |
| Keywords |
National Center for Biotechnology Information
NCBI
NLM
MEDLINE
General Surgery
humans
pubmed abstract
nih
national institutes of health
national library of medicine
treatment outcome
research support
non-u.s. gov't
adult
female
male
age factors
aged
middle aged
young adult
Surveys and Questionnaires
80 and over
follow-up studies
Socioeconomic Factors
pmid:21287265
doi:10.1007/s10459-011-9278-3
hui-ching weng
james f steed
wency chen
attitude of health personnel
emotional intelligence*
empathy*
health status
interviews as topic
patient satisfaction*
physician-patient relations*
physicians / psychology*
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